American Airlines technical issue cancels flights

Bria Bell | WBTV

Officials with Charlotte-Douglas tweeted Friday morning saying that PSA plans to resume normal operations at noon.

American Airlines tweeted to a stranded passenger, "Our partner PSA Airlines is experiencing a technical issue and all flights are canceled".

The outage affected about 4 percent of American's global flight operations, primarily shorter routes from its hub in Charlotte, North Carolina, the carrier said by email.

A day before the current issues American Airlines tweeted that they had suffered "a brief technical issue impacting several systems including aa.com, our mobile app and self-service kiosks at airports".

PSA Airlines, a regional carrier, told WRAL News in a written statement that the airline had canceled 275 flights on Thursday and 300 fights for Friday have been scrapped.

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The Evansville Airport website confirms that American Airlines flights from Evansville to Charlotte have already been canceled today.

Frustrated passengers scrambled to find other travel plans.

PSA airlines, headquartered in Dayton, Ohio, have flight crew bases at Charlotte Douglas and five other airports and maintenance facilities at Charlotte Douglas and seven other airports.

Travellers must check the status of the flights before heading to the airport on American Airlines app or online.

Customers stuck in Charltote were provided with hotel vouchers and Charlotte residents were reimbursed for their canceled flights. Our team, in coordination with PSA, is working hard to resolve the issue as quickly as possible.

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